Frequently Asked Questions
Everything you need to know about your Craft Sports gear.
What is the standard shipping timeframe for orders?
We process all orders within 1-2 business days. Standard shipping typically takes 3-5 business days depending on your location, while express options are available at checkout.
How do I return a product that doesn't fit?
We offer a 30-day hassle-free return policy. Ensure the item is in its original condition with tags attached, and use our online portal to generate a prepaid return shipping label.
Are your materials sustainably sourced?
Yes, Craft Sports is committed to sustainability. Over 70% of our performance apparel is made from recycled polyester and organic cotton to reduce our environmental footprint.
Do you offer bulk discounts for sports teams?
Absolutely. We provide tiered pricing for team uniforms and equipment orders of 15 items or more. Please contact our sales team for a custom quote.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
How should I care for my technical performance gear?
To maintain the integrity of moisture-wicking fabrics, we recommend machine washing in cold water on a gentle cycle and air drying. Avoid using fabric softeners or bleach.